What is RemovalsCentral.com?

RemovalsCentral.com is a comprehensive online quote management system offered to people who are soon to be moving home or their companies operations. It has been designed using leading edge technology to provide you with access to quick, easy and obligation free removals quotes from hundreds of suppliers who service your area.

All you have to do is enter your details once and suppliers who are registered in your area will respond to your enquiry with information on availability and price in as little as 24 hours. All your quotes are collected centrally into our database system and can be compared easily without having the hassle of hundreds of emails bombarding your account inbox.

Best of all, RemovalsCentral.com is a free service for users, meaning you can save yourself heaps of time and money spent on phone calls.

How will I benefit from this service?

Experience shows that most people contact 4-5 suppliers from general directory sources such as the Yellow Pages before choosing someone to move their goods. The problem is that you cannot tell if you are getting a good deal from such a small sample of companies and you also risk choosing an inexperienced operator who cannot perform to a suitable standard. This is where RemovalsCentral.com comes in.

Advantages of using this system over traditional methods include:

• FREE access to hundreds of suppliers in one central location,
• Save time and effort by entering your details once and not having to spend hours on the phone.
• Save money with competitive quote comparison ensuring you choose the best value for money you can afford,
• Minimise risk of choosing the wrong supplier, by accessing previous users ratings and testimonials. See how others have enjoyed their service and eliminate the suppliers that don't meet your standards.
• Some Removal Broker/Agent arrangements offer the "best three quotes" system. Often, these are generated from broker/supplier relationships that pass considerable commissions to the agent for their use. The broker can choose which supplier he will provide quotes to you for, on the basis of the highest commission they can earn. Subscription arrangements to RemovalsCentral.com are standardised for all operators and our technology ensures no favours are granted to one supplier over another. All subscribers will receive your details and have the opportunity to compete on price, customer service and availability, meaning that the decision as to who you use is yours to make.

Are There Other Way's To Access RemovalsCentral.com?

We understand that not everyone has access to the internet and not everyone feels comfortable using internet services. This does not restrict people from using RemovalsCentral.com. Call us on 1300 668 101 (for the cost of a local call*) and speak to one of our Customer Service Team during business hours and we'll gladly help.

Once you have all your details on hand, you can call and talk to one of our friendly Customer Service staff to submit your details and we will call you back to discuss the results of your quotes. Alternatively, you can access our return fax service by faxing your completed form and we will arrange for your quotes to be faxed back to you by your deadline.

* Higher cost from mobile phones. Depending on your carrier, we cannot guarantee that this call will be local from your region, please check with your carrier to confirm.
Please note - our Customer Call Centre operates through an intranet connected to our main server. Hence your information will still be required to be processed on internet technology. If you are uncomfortable with these arrangements, we recommend that you do not use our services at this time.

How Does It Work?

To begin you register your email address and some information about who you are on our system. Once we have received your request you will receive an email with your personal password to begin your new quote. After you have logged in, you can enter the details relevant to your particular move. Our technology then notifies subscribers to this service who operate in your area. At this stage, no personally identifying information is provided. Once they have determined the price of their quote, they register the details online.

How Do I View My Quotes & Select My Supplier?

Once you have submitted your request, you will be notified as quotes are submitted by our members. You can log in to your account using your email address and password and review your quotes. You can sort these quotes by price or user rating depending on what matters most to you. Once you have selected your preferred supplier, it is as simple as clicking on the Book Now button to register your choice. Our technology will ensure that you cannot double book on a quote, so if you have already booked a supplier, you may not be able to see the other quotes you did receive.

Once you have accepted a quote, your personally identifying details will be sent to that supplier so they can contact you to finalise the arrangements you have made!

What Is The User Rating?

At the end of your move, you can have the opportunity to register your feedback on your chosen supplier with ranking and feedback forms. This includes your opinion of their value for money, presentation and image, customer service and your overall experience. By completing this form, other users before you gave you the opportunity to make an informed choice, so you should offer future users the same benefits.

What About My Privacy?

RemovalsCentral.com is committed to safeguarding your privacy online. Please read the RemovalsCentral.com Privacy Statement to understand how your personal information will be treated as you use this service. This policy may change from time to time so please ensure you keep yourself up to date with any changes.

Additional Questions
If you still have questions regarding the use of this system, please contact our Customer Call Centre on 1300 668 101 or email us.