What Information is collected?

RemovalsCentral.com collects information from registration such as your name, email address, phone number, your street address, city, state, post code and country, although only fields that are marked with an asterisk (*) on the registration field are required. This information is used solely to assist you in navigating the system by automatically filling in certain forms (such as the request a quote form) with your information so that you don't have to continually re-enter it. Once you register you are no longer anonymous to RemovalsCentral.com - you have a username and are able to take full advantage of the many offerings of the service. If you contact us, we may keep a record of that correspondence.

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How your information is used?

The primary goal of the RemovalsCentral.com service in collecting personal information is to provide you, the user, with a customized experience and to assist your navigation throughout the website and to provide your details to enable correspondence from the RemovalsCentral.com and Sovereign Executive Relocations team regarding your move. Your personally identifying information is not provided to the subscribers of this service when requesting a quote. Your personally identifying information is only revealed to your preferred supplier when you click on or authorising the Customer Service Consultant to click on the "Accept Quote" button. Feedback and testimonies provided by you in response to our feedback questionnaire, will be sent through to the removalist who performed your move in order to help them improve their service. Your First Initial, Surname, Suburb & State + comments and feedback you have provided on the removalist of your choice and the RemovalsCentral experience, will also be posted on our site to be viewed by future customers and may be used for future marketing campaigns.

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With whom your information may be shared.

As a general rule, RemovalsCentral.com will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. Please see the Terms and Conditions of use for this service for more detailed information about how your personal information may be shared.

RemovalsCentral.com may disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Terms and Conditions of use or may be causing injury to or interference with (either intentionally or unintentionally) the rights or property of RemovalsCentral.com or other subscribers of RemovalsCentral.com or anyone else that could be harmed by such activities. RemovalsCentral.com may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

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What choices are available to you regarding collection, use, and distribution of your information?

if you choose not to register or provide personal information, you can still use the Services Directory and Moving Library, but you will not be able to access areas or use features that require registration. RemovalsCentral.com does not sell or rent personally identifying user information to anyone. We will notify you at the time of data collection or transfer if your data will be shared with a third party and you will always have the option of not permitting the transfer. If you do not wish to allow your data to be shared, you can choose not to use a particular service.

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How you can access, update or delete your information?

We will provide you with the means to ensure that your personal information is correct and current. You may edit or delete your user profile at any time by clicking on the "Update Your Details link provided by the system once you are logged in. Once you have logged onto the system during a given session, wherever you go on the system, your information will stay with you until or unless you click on the "Logoff" link, which is accessible from within the Users section.

If you are a previously registered user and you have lost or forgotten your password, you may obtain it by email by using our "Forgot Password" feature. Click the button in the login section to request that your password be emailed to you. We cannot provide your password by any other means.

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The kind of security precautions that are in place to protect the loss, misuse, or alteration of your information.

Other than the administrator of the RemovalsCentral.com system and other authorized personnel of RemovalsCentral.com, you are the only person who has access to your personal information. Your user registration is password-protected to prevent unauthorized access.

We recommend that you do not divulge your password to anyone. RemovalsCentral.com will never ask you for your password in an unsolicited phone call or in an unsolicited email. As an extra security precaution, you may want to logoff once you have completed a session in the system. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, RemovalsCentral.com cannot ensure or warrant the security of any information you transmit to us or from our online services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

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What else you should know about your online privacy?

Please keep in mind that whenever you voluntarily disclose personal information online - for example in your quote request text areas or through emails - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online.

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Other Questions?

If this information has not satisfied your questions, please feel free to Contact Us directly.